| Where is this feature?|
|1. ||Log In|
|2. ||Cart Settings|
|3. ||Payment/Gateway Settings|
|4. ||Gateway Specific Settings|
Your Merchant ID and User ID are assigned when you sign up for the VirtualMerchant service. Sometimes, they are even the same value.
To get your PIN
- Login to Virtual Merchant http://www.myvirtualmerchant.com
- User Management
- Change PIN
It is recommended (not required) that you use the longest PIN Length and choose the "alpha numeric" PIN Format.
Error message 4014 - This account is not permitted to process this transaction type:
Note: Depending on your Virtual Merchant settings and your Type of Transaction Process you may need to enable additional permissions in Virtual Merchant.
- Login to the Virtual Merchant gateway
- Go under "User"
- Click on the "User ID" that you entered into the shopping cart
- At the bottom click "edit rights"
- enable "credit auth only"
- click "update"
Note: Virtual Merchant Support recommends you enter "1111" into your ssl_customer_code if you have customers getting a customer code error. For additional information please contact Virtual Merchant Support.